Frequently Asked Questions
Everything you need to know about your LEVEL8 experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products sustainably made?
At LEVEL8, we prioritize ethical manufacturing and high-quality materials designed for longevity to reduce fashion waste. We are constantly working to increase our use of recycled fabrics.